High Plains Animal Hospital at 1335 South Main Street in Borger, Texas

Customer Reviews about High Plains Animal Hospital

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  The vets in my town could not see my sick cat today, because they were either booked or they closed at 12. High Plains was able to schedule me for a 12:30 appointment. With not a lot of time or gas in my car, I rushed to drive 40min to my appointment. I walk in & "Leah" quickly said to me "Are you Faith? We're gonna have to reschedule you, the vet is in surgery"! I asked why no one called me & they claimed Not to have my number, even though I had called & gave them all of my information as well as my cats. I asked if I can wait around & she replied saying "yes, you can drive around town if you like & come back later". I told her no thanks, I will sit & wait here. Leah then went to the back & came back telling me they can't see me after all & they would reschedule me. She Never acted sympathetic or apologized for the inconvenience.. for my time, my gas & my sick cat having to go else where & wait!! I am beyond upset at how I was treated. I asked Leah (front desk) what her name was & with attitude she quickly said I didn't make your appointment!! This is disgusting behavior & terrible customer service. I can't imagine how animals are treated if the owners are treated inhumanly. I will make sure to spread the word about this crappy vet office. Do Not Come Here!!
  December 26, 2016

  by Faith Davis

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Today: 08:00 am — 05:30 pm

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About High Plains Animal Hospital in Borger